Contact information
Welcome to Wildnest.pics.
Our online store provides floral and decorative supplies, including dried flower bundles, floral foam, decorative ribbons, and related materials for arrangements, crafts, centerpieces, events, and interior decoration.
For questions concerning products, orders, shipping, returns, refunds, privacy, or other website matters, please use the information below.
Business Operator
ERT ASSET MANAGEMENT, LLC
Business Address
231 S. MATANZAS BLVD
ST. AUGUSTINE, FL 32080
United States
Return Address
231 S. MATANZAS BLVD
ST. AUGUSTINE, FL 32080
United States
Contact Person
TRACY NICOLLE STEPHENS
Website
Wildnest.pics
Website Address: https://www.wildnest.pics/
Customer Service Email
Order Support
When contacting us about an existing order, please include:
- Order number;
- Customer name;
- Email address associated with the order;
- Product name; and
- A brief description of your question or concern.
Including these details can help us locate the applicable transaction more efficiently.
Product Questions
For product-related questions, please identify the particular dried flower bundle, floral foam product, ribbon, or other item involved.
Natural dried flowers may differ slightly in color, shape, size, density, and texture. Providing the exact product name or order number will help us understand the specific merchandise involved.
Returns and Refunds
For a return or refund request, please include the order number and explain the reason for the request.
If a product arrived damaged, photographs of the item and packaging can be helpful.
Shipping Assistance
For delivery concerns, please provide your order number and any available tracking information.
Privacy Questions
Questions regarding personal information, cookies, data processing, or privacy rights may be sent to:
Depending on the nature of a privacy request, we may need reasonable information to verify the identity or authority of the requester.
Written Correspondence
Business correspondence may be directed to:
ERT ASSET MANAGEMENT, LLC
231 S. MATANZAS BLVD
ST. AUGUSTINE, FL 32080
United States
We strive to review customer communications carefully and provide an appropriate response based on the subject of the inquiry.